October 28, 2017 3:55PM
FAQs – TheTruthSpy Cell Phone Spy App
Install/Uninstall And Compatible
Can I install TheTruthSpy remotely?
the options is simple. You can also change the settings and control some aspects of the device itself, with secret remote SMS commands, or with user control panel website at http://my.thetruthspys.com . Note about iDevice (iPhone, iPad, iPod Touch): iDevice (iPhone, iPad, iPod Touch) installs are not downloaded this way, but installed through the Cydia utility on an already jailbroken iDevice (iPhone, iPad, iPod
How can I tell if TheTruthSpy is on my phone?
However, it does not install any visible program menus, folders or icons (iDevice (iPhone, iPad, iPod Touch) version can choose to Hide/Unhide the icon for access). Once installed, it may only be accessed or uninstalled
by equally deliberate human intervention.
You should not let anyone that you do not trust access your device
How do I install TheTruthSpy?
the suitable version for the operating system of your target phone.
After I installed TheTruthSpy, how long do I have to wait to review recorded data?
Can I remove TheTruthSpy remotely?
to target phone number (phone which TheTruthSpy is installed). Monitor number is not target phone number. Email and password are email and password of your TheTruthSpy account.
What phones does TheTruthSpy work on?
What is Jailbreaking & Why do I need it?
install automatic Cydia. There is no cost to jailbreaking your iDevice (iPhone, iPad, iPod Touch) and it is completely reversible if the need should ever arise. How to Jailbreak your iDevice (iPhone, iPad, iPod Touch).
You can decide on which method you want to use. Again, we DO NOT provide support or instructions on how to jailbreak your iDevice (iPhone, iPad, iPod Touch). The best reference websites for jailbreaking an iDevice (iPhone,
iPad, iPod Touch) are www.jailbreakmatrix.com and www.redmondpie.com.
How to uninstall the application from target phone?
target phone > download user guide document and review for more detail.
Network & Internet Connection & Service provider
What if the target device does not have internet connection?
may be a few other options.
iDevice (iPhone, iPad, iPod Touch) will generally default to a WiFi connection whenever available. The WiFi connection would need to provide a TCP/IP connection to the Internet, and could then be used for everything the GPRS cell
connection is normally used for, but only when the WiFi is available.
Windows Mobile may be configured to use WiFi when available, through the Connections Manager (on WiFi capable devices). This may work differently between various models and we cannot provide support for setting it up. You will
need to consult either the phone’s manual or customer service to see if this is possible with your device.
Other than this, if your Target is a GSM phone that takes a SIM card, you can always use a SIM card with Internet access (even a cheap prepaid SIM) just to get the software installed and setup, and then swap it out with the Target’s
own SIM card later. All non-Internet functions will still be active then (SpyCall, etc.), but without Internet it will not be able to report any data (SMS, Call Logs, Email, Location) you may be capturing.
Why does the target device need Internet?
is all the SMS, Call Logs, Photo, keylogger, Notes, Social networking messages, or Location information you are tracking on the target device.
Have data recorded during period when target phone has no internet connection been lost?
again when the target phone has internet connection. Therefore, recorded data will not be lost. But you have to wait until target phone has internet connection to review new data.
Does target phone have to have internet connection 24/24?
Functionality/Features (SMS, Calls, URLs, Photo, Notes, Phone call recording…)
Do SMS commands appear in SMS history of target phone?
How do I review the SMS, Call Logs and Location Tracking information?
you can download a spreadsheet with all events.
Are deleted SMS still captured?
Can the target phone hear me when I make a spy call?
There is no data in SMS, Call… logs of my TheTruthSpy online account. What’s wrong?
There are many reasons so you can read at our forum at forum.thetruthspys.com
Can I track deleted messages of Whatsapp?
track deleted messages and you must wait longer than usual to see new messages. Sometimes it takes 1 day to 3 days.
Prices & Payment
How to purchase a TheTruthSpy package?
I want to transfer my device to new account. Will recorded data from me device be lost or be transferred to new account with my device?
account. Your device with all recorded data will be transfered to new account.
Can I use TheTruthSpy in 2 target phone with 1 account?
If I remove my TheTruthSpy account by accident, can it be restored? Will account license be lost? All data recorded in my account be lost?
as possible. We will help you to restored your account include license and data.
Have new data be sent to server if my account is expired?
What else can I do in my web account?
I don’t have a credit card. Can I pay by Bank Transfer?
I made payment already but license days are not added to my account license. What’s happen?
process adding license day to your account license may be delayed 1-4 hours. If you meet this case, don’t hesitate to contact our support team for help.
What will show in my bill statement after making payment?
Of course I do not write here. ?
How to upgrade TheTruthSpy for iOS iDevice (iPhone, iPad, iPod Touch) to newer version manually?
remotely by using monitor number to send SMS command <*#93> to target phone number.
Step 2: Remove old source TheTruthSpy in Cydia. Open Cydia > Manage > Sources > Edit> tab thetruthspy > Delete > Wait for process finish.
Step 3: Add new source and install TheTruthSpy new version. Repeat all steps in User Guide document to add new source and install TheTruthSpy new version: http://thetruthspys.com/download-center
After you finish installing process, don’t forget to reboot the target iDevice (iPhone, iPad, iPod Touch) then log in to your account on TheTruthSpy interface.
What is Sim change notification?
number used on target phone also.
With TheTruthSpy version 1.2 and higher, this option is request TheTruthSpy alert monitor via SMS message every time SIM card using on target phone be changed.
How to activate TheTruthSpy features without touching the target phone?
On website, login to your account > open page Cell info > adjust TheTruthSpy parameters like you want > Save. The new settings will be applied to TheTruthSpy on target phone in the next sync.
With SMS commands: you need to set a monitor number first, then use this monitor number to send SMS commands to target phone number. Based on your need, you can choose suitable command in List of SMS remote control commands part
of user guide document..
How to hide TheTruthSpy icon in iDevice (iPhone, iPad, iPod Touch) springboard and Cydia?
In case you want to change the default code, you can adjust it on user control panel website my.thetruthspys.com.
You can hide also the icon Cydia on springboard to don’t let the user uninstall the application TheTruthSpy. After that you will see the icons of application thetruthspy disappear from your springboard.
Sometimes I can’t see new data GPS, SMS on my online account. What’s happen?
recorded data to temporary files on target phone and wait to send them again when internet connection is available. Therefore, if your target phone have internet connection only in some periods a day, sometimes you may
feel new data updated slowly or lost.
I should insert monitor number in which format?
What is monitor number?
Can I install it using one SIM, but then give the phone to someone who uses another SIM? / Can I change SIM cards?
What languages can TheTruthSpy Support?
How much data can be stored on the phone / in the web account?
back up regularly. It is our policy because we do not want to keep your sensitive and important data.
How does TheTruthSpy work?
TheTruthSpy account created before.
* Phone user performs SMS messages, URL browsing and call activities. TheTruthSpy records the activities and then silently uploads logs to the thetruthspy servers.
* Customers go to website www.thetruthspys.com and log in into their online account with email and password used to sign up before from any Internet connected PC. Here they can view all recorded activities in near real time and configures
program according to their monitoring needs.
Can I read the captured data directly from the device manually, by email account?,…
How to download and use TheTruthSpy on my phone?
Choose the suitable version for the operating system of your target phone. You can download the user guide document to learn how to use thetruthspy on these link also.
If there is a passcode on the device can you help me to bypass it?
they will help you to bypass the passcode in Apple devices.
What Blackberry products and models are supported?